Accessories Sales Advisor

Financial Job Dimensions

Degree of supervision

Medium Supervision over daily activities

Level of Authority

General Authority over daily functional operation

Purpose of the Job

Assist in the sales functions for the assigned specific portfolio by delivering sales strategies. Adheres to the company mission, vision and values by following the application of a standard operating procedures. Responsible for the delivery of the specific portfolio goals by direct engagement with customers to achieve targets as required by the specific portfolio

Key Accountabilities: Description

Responsible for the assigned monthly target sales achievement Thru showroom & boutique

Responsible for completing the assigned product knowledge and soft skills training courses

Ensure maintaining optimal inventory not exceed 1.5 months.

Responsible for complying with Sales and Compliance SOPs

Key Accountabilities: Performance Indicators

Sales Ach. %

# Of hours / year

Stock Month

Compliance%

Major Activities

Executes daily sales activities and efficient sales process by engaging and coordinating business plans determined by the specific portfolio management following the standard sales procedures.

Performs sales activities to ensure that the specific portfolios of business performances are met by following stipulated action in conjunction with the portfolio management, whenever required.

Responsible in identifying and meeting customer needs and ensuring customers are satisfied by providing efficient service through Guest First mindset and performing essential obligations as per the contract of employment.

Attends dialogue with Sales team to discuss and finalize sales target issues, customer complaints and improvement opportunities through regular team meetings.

Meet with the Sales Supervisor for updates on product knowledge through regular discussion and sharing information to enhance confidence and performance.

Follow up with Accessories Department on additional accessories requested by customers by following up with the vehicle salesman to meet customer needs.

Coordinate the invoicing and payments process by following to the standard operating procedures in order to complete the transactions in accurate and timely manner

Receives customer complains that require support from the Sales team to maintain customer satisfaction.

Ensure that Monthly stock taking activities are performed as per laid down processes and are completed on specified time.

Ensure maintaining optimal inventory by minimizing the stock without affecting the customer service.

Responsible for achieving high business profitability, control expenses and achieving high gross profit margins through efficient purchasing procedures, inventory control, merchandising, and advertising to accomplish pre-determined targets.

Make sure for deliver full accessories service as per lead time and check the quality before customer received.

Job Context

• The job has a direct impact over customer satisfaction.
• The job has direct impact overachieving sales targets
• The job has direct impact over achieving the business profitability

Framework, Boundaries & Decision Making Authority

The jobholder has the freedom to supports retail to set annual sales targets with respect to ALJ overall sales plan

Organizational / Functional Strategic Focus

The job has a direct impact on the organization profitability and sales target achievement

Minimum Qualifications

Diploma Degree or Equivalent

Minimum Experience

2 Years in Sales

Job-Specific Skills

Time Management

Active Learning

Stress Tolerance

Achievement/Effort

Communication and Problem Solving

Problem Sensitivity

Inductive Reasoning

Sales Related Skills

Languages

English / Arabic

Special Certifications / Membership

Competencies