Visits Management Senior Specialist

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Date: 17 Aug 2025

Location: Jeddah, SA

Company: Abdul Latif Jameel Company Limited

Abdul Latif Jameel comprises diversified businesses with deep roots in the Middle East, North Africa, and Turkey (MENAT region). Strong networks and long-established relationships make us a powerful partner, opening doors for those who want to do business in the region.

Our businesses represent some of the world’s leading brands, earning us their trust and building long-lasting and mutually beneficial relationships. Our commitment to anticipate and support our partners’ needs has driven our success.

From our modest beginnings 75 years ago as a small trading business and then a Toyota distributorship in Jeddah, Saudi Arabia, we have established an extensive operations infrastructure, built the largest vehicle distribution network in Saudi Arabia, and, along the way, we have accumulated comprehensive automotive expertise throughout the region.

Applying our vast experience in the automotive sector, we’ve used our expertise and operations infrastructure to diversify into new sectors that contribute to the ‘infrastructure of life’ in the MENAT region.

Financial Job Dimensions

Degree of supervision

General Supervision over operational activities

Level of Authority

General Authority over daily functional operation

Purpose of the Job

Responsible to lead the Event Management, planning, supervising, and facilitating the communication with ALJM – VIP visitor across Toyota Marketing Operation teams. Works as focal point of communication regarding VIP visits management and arrangement

Key Accountabilities: Description

Execute a detailed Visits timetable which includes visit plan involved in the event.

Execute the satisfaction rates are well maintain

Arranging all guests’ visits’ travel and logistical requirements

Advise ideas & techniques to mitigate risks and resolve issues

Key Accountabilities: Performance Indicators

No. of produced visit plans

90% overall satisfaction rate

No. of communicated plan per visit / event

No. of monthly report produced

Major Activities

Meet & Greet ALJ Motors highly VIP guests at the Airport

Responsible for handling highly VIP guest visits arrangements

Highly accompanying VIP guests during their visit (Airport, Meals, Events & etc.) across the Kingdom

Prepare the visits itinerary & plans

Arrange visitors gifts & giveaways 

Facilitate the appropriate atmosphere in all visits management operations areas that meets or exceeds our visitors’ expectations

Assists during ALJM & TMO events and activities

Execute the necessary action in matters of price negotiation and selection of Contractors on their projects

Regular GEMBA visits to the visit to check/evaluate the progress and quality

Job Context

  • The job requires advanced knowledge of principles and processes for providing customer and personal services
  • The job holder is responsible in handling itineraries of TMC & ALJM – TMO Visitors
  • The job holder is responsible in aligning TMC visitor’s meetings with respective departments across ALJM
  • The job ensures following regulations and communicating with ALJM management

Framework, Boundaries & Decision Making Authority

  • The job holder has the freedom to facilitate and execute visit process flow
  • The job holder has the freedom to review and monitor contracts performance
  • The job holder has the authority over visits budget execution as per the plan

Organizational / Functional Strategic Focus

  • The job holder has a crucial operational role in managing VIP guests at highest level
  • The job has a crucial role in meeting the expectations of TMC visitors
  • The job holder has a direct impact over ALJ brand and image

Minimum Qualifications

Bachelor of Science degree in Management / Hospitality & Tourism Management

Minimum Experience

At least 2-3 years in the management or any relevant area

Job-Specific Skills

Time management, Management of Personnel Resources, Monitoring and Implementation Active Learning, Stress Tolerance, Achievement/Effort, Awareness and Problem-Solving Skill, Problem Sensitivity, Deductive Reasoning, Good Knowledge of different business functions

Languages

English / Arabic

Special Certifications / Membership

Competencies

Adaptability (Individual Contributor)
Collaboration (Individual Contributor)
Development of Self & Others (Individual Contributor)
Guest First (Individual Contributor)
Innovation (Individual Contributor)
Problem Solving (Individual Contributor)

Why Work for Us?

With a truly international footprint and more than three quarters of a century of commercial success behind us, we are today, not only a leading employer across the Middle East, North Africa and Turkey (MENAT) region, but also offer exciting opportunities worldwide, from Chile to Japan, from the UK to Australia.

Our values guide the way we work with our business partners, within our communities, and with each other.  

Through Respect, Innovation, a Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and successes flourish.

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