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Date: 12 Nov 2025
Location: Jeddah, SA
Company: Abdul Latif Jameel Company Limited
Abdul Latif Jameel comprises diversified businesses with deep roots in the Middle East, North Africa, and Turkey (MENAT region). Strong networks and long-established relationships make us a powerful partner, opening doors for those who want to do business in the region.
Our businesses represent some of the world’s leading brands, earning us their trust and building long-lasting and mutually beneficial relationships. Our commitment to anticipate and support our partners’ needs has driven our success.
From our modest beginnings 75 years ago as a small trading business and then a Toyota distributorship in Jeddah, Saudi Arabia, we have established an extensive operations infrastructure, built the largest vehicle distribution network in Saudi Arabia, and, along the way, we have accumulated comprehensive automotive expertise throughout the region.
Applying our vast experience in the automotive sector, we’ve used our expertise and operations infrastructure to diversify into new sectors that contribute to the ‘infrastructure of life’ in the MENAT region.
Financial Job Dimensions
Degree of supervision
Level of Authority
Purpose of the Job
• Responsible in ensuring the speedy processing of the guests’ requirements in the Government offices and other agencies to minimize the negative impact of Guests’ grievances and increasing the Guests’ Delight as per approved company policies and procedures
Key Accountabilities: Description
• Achieve Lead Time target on vehicle delivery. Issue report on the status of plates issuance and vehicle delivery. Submission of documents to Traffic Department. Achieve Customer satisfaction
Key Accountabilities: Performance Indicators
Major Activities
1. Perform the speedy processing of guests’ requirements in the Government Offices and other government agencies like Car registrations and renewals, transfer of ownership, etc. to improve guests’ delight and satisfaction
2. Coordinate with Government Agencies (Ministry of Interior, Ministry of Transportation, Chamber of Commerce, etc.) in accomplishing the requirements in order for the completion of the guests’ requests
3. Inform the guests of the additional requirements and status of the documentation of the requests in order to find solutions to the discrepancies and finalize requests
4. Receives documents of the guests from the Sales Manager or Coordinator for processing to the different government agencies within the shortest possible time in adherence to the prescribed process and procedures of the concerned agencies
Job Context
• The job requires knowledge in the interpretations of the important provisions of the Saudi Laws, regulations and policies
• The job holder is responsible in submitting sold vehicles documents to traffic department
• The job holder has direct impact over customer satisfaction
Framework, Boundaries & Decision Making Authority
• The job holder has a direct impact over managing the regional dealer sales activities to ensure that all activities are carried out as per the company’s policies
• The job holder ensures highly satisfied Guest by promoting a Guest Centric mindset to the sales team
Organizational / Functional Strategic Focus
• The job holder has a crucial strategic role in managing to achieve lead time target on vehicle delivery
• The job has a crucial role in ensuring to minimize the negative impact of Guests’ grievances and increasing the Guests’
• The job holder is responsible in ensuring the speedy processing of the guests’ requirements at the government sector
Minimum Qualifications
Minimum Experience
Job-Specific Skills
• Time Management, Management of Personnel Resources, Monitoring and Implementation
• Active Learning, Stress Tolerance, Communication skills
Languages
Special Certifications / Membership
Competencies
Why Work for Us?
With a truly international footprint and more than three quarters of a century of commercial success behind us, we are today, not only a leading employer across the Middle East, North Africa and Turkey (MENAT) region, but also offer exciting opportunities worldwide, from Chile to Japan, from the UK to Australia.
Our values guide the way we work with our business partners, within our communities, and with each other.
Through Respect, Innovation, a Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and successes flourish.
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