Internal Communication Designer

Financial Job Dimensions

Degree of supervision

Medium supervision on daily IC design activities.

Level of Authority

Medium authority on visual standards, branding enforcement, and design approvals.

Purpose of the Job

The Internal Communications Designer plays a mission-critical role in ensuring that all organizational messages are visually clear, brand-compliant, and delivered at the speed required to support business continuity, Associate engagement, and transformation. This role combines visual design expertise, creative direction, and multichannel communication proficiency for enterprise-wide campaigns and internal announcements. The designer ensures high-quality, bilingual visual content for email, JameelSpace, digital screens, and internal communication platforms, enabling strong storytelling, organizational alignment, and seamless associate experience.

Key Accountabilities: Description

• Ensure that all visual outputs follow ALJ brand guidelines, tone, and internal communication standards. 
• Deliver high-quality designs under tight deadlines and manage multiple concurrent requests. 
• Produce optimized designs for email, JameelSpace, digital screens, and other IC channels. 
• Support enterprise campaigns (Ramadan, National Day, Cybersecurity, Kaizen, etc.) with creative design outputs. 
• Lead creative ideation, concept development, and visual direction for internal campaigns and leadership messaging.

Key Accountabilities: Performance Indicators

• 100% adherence with no brand violations.
• Average turnaround time within 48 hours for standard requests; same-day for urgent alerts. 
• 100% technical optimization (size, resolution, readability).
• Successful campaign delivery with improved engagement YoY.
• Delivery of compelling creative concepts for major campaigns (minimum 3 per year).

Major Activities

1- Design high-quality visual assets for all internal announcements, campaigns, policy updates, and leadership messages— transforming complex content into clear, engaging visuals. 

2- Produce bilingual (Arabic & English) designs with mirrored layouts, accurate typography, and cultural sensitivity. 

3- Create and adapt visuals across multiple channels (email banners, JameelSpace headers, thumbnails, digital screens) to ensure perfect rendering across Outlook, mobile, desktop, and signage systems. 

4- Enforce strict brand governance by applying ALJ’s brand identity framework—color systems, typography, spacing, and hierarchy—across all communication. 

5- Lead creative direction for internal campaigns by developing visual concepts, campaign themes, mood boards, and design systems for major organizational initiatives. 

6- Maintain and continuously enhance a template and asset library for internal communications to improve efficiency, consistency, and visual coherence. 

7- Review and correct visuals submitted by departments or vendors to ensure accuracy, clarity, and full brand compliance before publishing. 

8- Optimize visuals based on data and analytics, including email performance, click rates, intranet engagement, and viewing patterns. 

9- Ensure accessibility and inclusive standards by applying readable typography, color contrast, and visual clarity suitable for all Associates. 

10- Support crisis and urgent communications by producing immediate visual content for weather alerts, safety notifications, system outages, and critical corporate updates. 

11- Perform rendering, visibility, and quality checks across devices, browsers, and platforms before publishing. 

12- Prepare and maintain structured file management systems, including version control, archiving, and retrieval of design files. 

13- Generate weekly production summaries detailing completed work, timelines, and upcoming priorities to support IC planning and governance. 

14- Coordinate with external creative and production vendors to ensure outsourced visuals meet ALJ quality and brand expectations. 

Job Context

• The job has a direct impact on associate engagement, morale, productivity, and overall company growth. ▪ The job serves as a strategic bridge between leadership and associates, ensuring transparency, trust, and alignment with ALJM’s vision and mission.
• The job ensures readiness and resilience by maintaining robust communication during times of change, transformation, or crisis.
• The job directly influences organizational culture by embedding company values, behaviors, and transformation agenda into everyday communication.
• The role is a key enabler of ALJM’s digital and business transformation, ensuring that communication accelerates change adoption, drives digital culture, and strengthens associate alignment with ALJM’s growth agenda. 

Framework, Boundaries & Decision Making Authority

• The job holder has the Freedom to design and execute visual materials according to IC guidelines.
• The job holder has the Authority to enforce brand compliance on all internal visual outputs.
• The job holder has the Authority to approve/reject visuals from other departments based on quality and brand alignment.
• The job holder has the Authority to recommend new templates, formats, and visual standards.
• The job holder Responsible for delivering accurate, compliant visual assets under tight deadlines.
• The job holder Makes design decisions based on IC strategy, brand identity, and business urgency 

Organizational / Functional Strategic Focus

• The job holder ensures strong visual communication supporting employee engagement and cultural alignment.
• The job holder enhances clarity of internal messages through compelling visual storytelling.
• The job holder supports changing management and transformation initiatives with high-quality visuals.
• The job holder is accountable for strengthening brand consistency across all communication touchpoints. 

Minimum Qualifications

Bachelor’s Degree in Graphic Design, Visual Communication, Digital Media, or related field.

Minimum Experience

2–5 years of professional design experience in corporate, internal communication, or agency environments

Job-Specific Skills

Adobe Creative Suite (Photoshop, Illustrator, InDesign),Figma or similar design tools, Strong typography and layout skills, Ability to design bilingual (Arabic/English) content, Knowledge of emailsafe design principles, CMS/intranet design experience (JameelSpace preferred), Strong attention to detail and branding discipline.

Languages

English and Arabic fluency

Special Certifications / Membership

Adobe Certification, Graphic Design Diploma, UX/UI Fundamentals.

Competencies