Digital Product Management GM

Financial Job Dimensions

Degree of supervision

Medium supervision over operational and planning activities

Level of Authority

Shared authority over daily function operation

Purpose of the Job

As an Automotive Digital Product Management Head, He will be responsible for leading the digital transformation initiatives in your business area, contributing to the overall improvement of company's operations, customer journey and experience, and overall business performance. You will work closely with various divisions in ALJM to identify opportunities for digital innovation, propose and implement digital solutions, and drive a culture of continuous improvement and technology adoption

Key Accountabilities: Description

Stay abreast of industry trends, emerging technologies, and digital transformation best practices relevant to your Automotive business area and contribute to the continuous improvement of the business digital capabilities and maturity.

Collaborate with the various division and dept. heads to define the digital transformation roadmap for their business area, secure their buy-in and budget for the implementation plans, and contribute with them actively in developing required BVRs.

Coordinate with IT to identify, evaluate and manage relation with external vendors, technology partners, and service providers to support the digital transformation implementation plans.

Oversee and contribute actively to the development and implementation of digital initiatives and projects, ensuring on-schedule and on-budget execution, quality of deliverables and proper scoping; in addition to reporting the overall execution progress to the stakeholders (single-source-of-truth)

Internal Customer Satisfaction Survey CSAT (quarterly)

Key Accountabilities: Performance Indicators

Number of new digital initiatives agreed with business and IT vs. number of innovative solutions executed (annually)

100% Submission of approved Digital Transformation Roadmap (annually)

On-time finalization of vendor evaluation and selection with respect to agreed project schedule and milestones.

On-time delivery of agreed milestones within project budget

Internal NPS

Major Activities

Constantly monitor Automotive consumer behaviors, emerging technologies, industry best practices, and customers’ feedback.

Conduct continuous thorough assessments of existing business goals, processes, and digital assets in related business area, and propose effective improvements, solutions, and digitalization opportunities.

Provide expert advice to the business on the effective adoption of digital technologies, innovations, and best practices, to optimize their business processes, enhance customer experience and satisfaction and improve their overall business performance.

Develop tailored digital transformation roadmaps, ensuring they align with business goals and with Automotive industry best practices

Lead the development of realistic Business Value Realizations (BVRs) in collaboration with the business for approved digital initiatives.

Identify and engage with potential business partners through online resources, industry reports, conferences, trade shows, and networking events.

Contribute to the development of clear criteria for evaluating technologies and technology partners, products, and solutions, considering factors such as compatibility with the organization, scalability, and strategic fit.

Collaborate with the IT in developing Request for Proposals (RFPs) ensuring scope of work is aligned with the business requirements.

Participate in proposal review, vendor evaluation and selection in collaboration with IT and other relevant stakeholders.

Work closely with the vendor project manager and/or IT project manager during implementation to monitor and evaluate progress of digital transformation projects, proposing adjustments as necessary to ensure successful implementation and business owner satisfaction.

Report the implementation progress periodically to the business owner and relevant stakeholders, providing recommendations and proposing risk mitigations as necessary.

Conduct reviews, testing and approve/decline digital project deliverables ensuring deliverables meet defined acceptance criteria and quality standards.

Identify potential risks and challenges associated with digital transformation initiatives and develop mitigation strategies.

Job Context

• The job holder is responsible for proposing innovative Digital solutions and opportunities to improve ALJM operation and competitive advantage in the market.
• The Job holder has direct impact on the success of Digital initiatives and projects.
• The job holder has indirect impact on improving customer experience and satisfaction

Framework, Boundaries & Decision Making Authority

• The job holder has the freedom to conduct market research related to Automotive Digital products, technologies, and best practices.
• The job holder has the freedom to recommend Automotive Digital products, technologies, and partners.
• The job holder has the authority to approve/decline deliverables within Digital projects.

Organizational / Functional Strategic Focus

• The job holder has a crucial role to identify opportunities for Digital Transformation within the related business area.
• The job holder has a crucial role in the planning of Digital initiatives within the related business area.
• The job holder has a crucial supporting role in the evolution and success of ALJM Digital customer experience and journey.
• The job holder has a crucial supporting role in improving the ROI, adoption, and success of related Digital initiatives

Minimum Qualifications

Bachelor's degree in Business, Information Technology, or a related field

Minimum Experience

5 years of experience in Technology related roles in Automotive, Digital or Telecom industries.

Job-Specific Skills

• industry, with a strong track record of successful project implementations.
• In-depth knowledge of the Automotive industry, digital trends, and emerging technologies.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Strong analytical and problem-solving abilities.
• Project management skills, including the ability to manage multiple projects concurrently

Languages

Both English and Arabic are a must

Special Certifications / Membership

Certification in change management, or project management is a plus

Competencies