Business Development Manager

Financial Job Dimensions

Degree of supervision

Level of Authority

Purpose of the Job

Responsible in identifying, evaluate and pursue business development opportunities that will contribute to the organization’s short and long-term business goals by Managing wholesalers within the designated region and executing the department plans and programs.

Key Accountabilities: Description

Manage to Achieve Hoshin Assigned KPIs.

Ensure Implementing Guest Value Chain.

Manage the Region Operational Efficiency. Ensure compliance with government and company polices and regulations.

Achieve Business Development KPIs

NPS

Internal Audit Report Completion Rate

Activities Completion

Imtithal Score

PDR Rejection Rate

Key Accountabilities: Performance Indicators

Planned vs Actual % realization.

Guest Delight (Net Promoter Score, Guest Experience, Post Sales Follow Up, WDI).

Jameel Plus Program, Jameel Standard.

Full compliance with Company policy. Sales Conversion Ratio, Salesmen Productivity, Salesmen Certification

NPS Score

IA %

Completion %

Achievement %

Rejection Rate

Major Activities

1. Manage the most complex, large, or difficult market research or analysis projects; evaluate findings, prepare reports, and make recommendations to senior management about the viability of alternative opportunities.

2. Manage, direct, evaluate, and develop a team of business development analyst professionals to ensure that projects are conducted credibly, and that recommendations and reports are accurate and timely.

3. Establish long-term professional relationships with potential clients, customers, and partners (for example in government or industry associations) to promote the organization’s products and services.

4. Attend meetings and negotiations with potential clients and business partners to pursue business opportunities and protect the organization’s business interests.

5. Refer sales leads and customer feedback to appropriate contacts within the organization and liaise with other functional and operational area members to ensure that these referrals are followed-up promptly.

6. Conduct Performance discussion with the subordinates, whenever applicable, according to the standards through open discussion to establish Associate’s development and Performance Awareness

7. Identify, evaluate, negotiate, and manage business opportunities, for example sales, projects, consulting engagements, partnerships, alliances, mergers, or acquisitions that will contribute to the organization’s short and long-term business goals.

8. Recommend development plans for wholesalers’ sales staff to maintain professional ethics and comply with company policies.

9. Monitor and report market situation in the region by following up with end-user sales and dealers’ special sales deals and orders

10. Conduct Periodically Gemba visit to the respective wholesalers to provide the necessary support once required.

11. Prepare Monthly Report by center within the designated region reflecting the achievement and discuss with the wholesaler to prepare corrective action plans once needed.

12. Follow up with wholesalers within the respective region to submit all the required information periodically (NPS, Data Sharing …etc.).

13. Achieve the designated area target KPI (Jameel Standard Target & Sales NPS Target, ..etc.).

14. Conduct JPP evaluation visits quarterly (within the region) to evaluate the performance of the participated centers within the respective region.

Job Context

•The job has direct impact over ensuring the development plans for wholesalers’ sales staff

•The job holder has direct impact over managing the execution of department plans and programs within the designated wholesalers

•The job has direct impact over achieving sales targets

Framework, Boundaries & Decision Making Authority

•The job holder has the freedom to implement guest value chain such as NPS, Guest Experience, Post Sales Follow Up, WDI

•The job holder is responsible to ensure compliance with government and company polices and regulations

Organizational / Functional Strategic Focus

The job has a strategic role in maintaining relationship with parts wholesalers

•The job has a crucial role in managing the regional operation efficiency by applying Jameel Standards & Jameel Plus Program

•The job holder has a strategic role in developing and monitoring the team while developing a succession plan within the department

Minimum Qualifications

Minimum Experience

Job-Specific Skills

•Time Management, Management of Personnel Resources, Monitoring, and Implementation

•Active Learning, Stress Tolerance, Achievement/Effort, Awareness and Problem-Solving Skill

•Problem Sensitivity, Deductive Reasoning, Good knowledge of different business functions

•Strong leadership qualities

Languages

Special Certifications / Membership

Competencies