Retail Fleet Parts Advisor

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Date: 24 Jul 2025

Location: Dammam, SA

Company: Abdul Latif Jameel Company Limited

Abdul Latif Jameel comprises diversified businesses with deep roots in the Middle East, North Africa, and Turkey (MENAT region). Strong networks and long-established relationships make us a powerful partner, opening doors for those who want to do business in the region.

Our businesses represent some of the world’s leading brands, earning us their trust and building long-lasting and mutually beneficial relationships. Our commitment to anticipate and support our partners’ needs has driven our success.

From our modest beginnings 75 years ago as a small trading business and then a Toyota distributorship in Jeddah, Saudi Arabia, we have established an extensive operations infrastructure, built the largest vehicle distribution network in Saudi Arabia, and, along the way, we have accumulated comprehensive automotive expertise throughout the region.

Applying our vast experience in the automotive sector, we’ve used our expertise and operations infrastructure to diversify into new sectors that contribute to the ‘infrastructure of life’ in the MENAT region.

Financial Job Dimensions

The job holder directly contributes to the center’s monthly average net sales and gross profit

Degree of supervision

General supervision over operational activities

Level of Authority

General Authority over daily functional operation

Purpose of the Job

Responsible in delivering fleet parts sales by engaging with Fleet customers, executing daily operations, and ensuring timely delivery—contributing to fleet parts sales targets, customer satisfaction, and overall business growth while following company standards and maintaining ALJ’s brand image

Key Accountabilities: Description

Achieve Parts Fleet net sales target

Handel the discounts authority based on

Ensure sustainable sales growth utilizing the market size and potential of the fleet customers

Ensure on time and prompt delivery of parts to end user

Key Accountabilities: Performance Indicators

Sales target volume

Discount %

Revenue

Daily monitoring

Major Activities

Execute daily outdoor parts sales activities to fleet customers by receiving and delivering orders, visiting industrial areas (e.g., puncture shops), and ensuring an efficient sales process in alignment with the business plan and Sales SOP.

Regular field visit to fleet key & Base account to conduct parts business marketing activities.

Follow up with fleet customers and digital transformation team to create their cash or credit account

Follow up with fleet credit customers to collect the due balance on time to avoid overdue and keep sales running.

Share the market feedback with operation team to take the necessary actions

Holding and managing the float amount he has as per SOP to facilities cash sales. 

Maintain business vehicle by doing periodic maintenance as well keeping valid ISTMARA, recording book, accident claims

Monitoring the market and raising the flag if there are any abnormalities.

Receive and refund money on behalf of the fleet customers with SOP.

Job Context

  • The job has a direct impact on fleet parts sales target achievement.
  • The job has a direct impact on ensuring guest delight 

Framework, Boundaries & Decision Making Authority

The job holder has the freedom to give discounts as per the MOA or SOP

Organizational / Functional Strategic Focus

  • The job holder has a crucial strategic role in promoting fleet parts sales and fleet customer retention.
  • The job has a supporting role in maintaining ALJM Brand image in the market

Minimum Qualifications

Diploma

Minimum Experience

Preferred one year experience in parts sales or similar field

Job-Specific Skills

Time management

Sales related skills

Achievement / effort

Stress tolerance

Active learning

Languages

Arabic /English

Special Certifications / Membership

Spare parts level one certification

Competencies

Adaptability (Individual Contributor)
Collaboration (Individual Contributor)
Development of Self & Others (Individual Contributor)
Guest First (Individual Contributor)
Innovation (Individual Contributor)
Problem Solving (Individual Contributor)

Why Work for Us?

With a truly international footprint and more than three quarters of a century of commercial success behind us, we are today, not only a leading employer across the Middle East, North Africa and Turkey (MENAT) region, but also offer exciting opportunities worldwide, from Chile to Japan, from the UK to Australia.

Our values guide the way we work with our business partners, within our communities, and with each other.  

Through Respect, Innovation, a Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and successes flourish.

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